Change Management - Critical for Business Process Management

Change Management Critical for Business Process ManagementChange management is arguably one of the most important factors in both everyday transitions, and specifically in project management.

The core strategy behind all of the principals of the mysterious term is a proactive approach to change. Organizations should be agile enough to adapt to their surrounding markets, but a strategy that positions a company to make those changes as efficiently and productively as possible makes real agility less theory and more practice.

TechTarget specifically defines change management as "a systematic approach to dealing with change, both from the perspective of an organization and on the individual level. A somewhat ambiguous term, change management has at least three different aspects, including: adapting to change, controlling change, and effecting change."

For organizations working to implement or improve a BPM plan, this is an absolute necessity.

Often a company's efforts towards process improvement will include a large degree of change - if ill managed and not prepared for, this can be the downfall of the whole BPM effort.

One of the best ways to prepare for this (and adapt as necessary) is through a business process management software. It is often discussed how BPM is a discipline, not an initiative - to truly have the capacity to engage in real BPM and change management, an organization needs a malleable, evolving software that can be used as a tool to aid in both efforts.

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In an article at BPMInstitute.org, Geoffrey Balmes states "BPM, by definition, means continuous change. Managing change is important. Managing continuous change is more important, if you wish to keep awareness high, impact well within capacity, resistance abated, and adoption an almost certainty."

A common misstep is allowing BPM to become a rigid structure that hinders agility - with specific plans and goals outlined by premeditated strategies, the instant the market changes management is forced to make a choice between process management and agility - this should never be the only option.

Post BPM software, change management becomes a technology-focused term, where it can refer to a systematic approach to the technology and software itself. What changes have been made? Are there new versions? Are the right decision flows being followed before the software is modified?

Through every step of the BPM strategy, it is critical to incorporate the principals of change management so that success can be actualized in both departments.

Learn more about BPM software and solutions with iDatix - simplify your workplace, and bring together your people, processes, and information.

 

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